> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.walterwrites.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I get a refund?


### **Do you offer refunds if I’m unhappy with the platform or the text?**

**No**. [As stated in our Terms of Service](https://walterwrites.ai/terms-of-service/#subscriptions), Walter Writes AI is an instant-use digital service. When you humanize text with us, the processing happens right away. This is similar to buying and downloading music or ordering a custom print; there’s nothing to “return” once delivered.

Because of this, we **don’t offer refunds** simply for:
* Not liking the results
* Failing a plagiarism or AI detection test
* Forgetting to cancel before renewal
|| ⚠️ Please review your purchase carefully before checking out. This is also why we offer free credits to test Walter Writes AI before making a purchase. We strongly encourage you to try those first and check you’re selecting the right plan and word count for your needs. 


### **When can I get a refund?**

We have a [refund policy](https://walterwrites.ai/terms-of-service/#subscriptions) for new users. To qualify for a refund:
* You must request it within **3 days** of signing up.
* You must have used **1,500 words or less** during that time.
* It must be your **first-ever subscription** to Walter Writes AI.


|| ⚠️ All subscription renewals are final and non-refundable. It’s your responsibility to cancel before your next billing date to avoid future charges.


### **How do I request a refund?**

If you are a new user and [qualify for a refund based on the terms outlined,](https://walterwrites.ai/terms-of-service/#subscriptions) email us at [support@walterwrites.ai](mailto:support@walterwrites.ai). Please include:
* The email address on your Walter Writes AI account
* A brief note about why you’re requesting a refund

|| ⚠️ We review all requests carefully and will reply within 2 business days. We reserve the right to decline refunds if we believe someone is attempting to take unfair advantage of this policy.